TERMS AND CONDITIONS

Please take note of the following Terms and Conditions before proceeding with any orders. By proceeding with your purchases either by telephone or by the Candy B Flowers website, you are agreeing to the following:

GENERAL

  • All prices shown are inclusive of VAT. However a delivery charge will be added on during checkout.
  • Candy B Flowers has the right to reject any orders without giving any reasons, in the event of a rejected order, a full refund will be given.
  • Refunds will be issues in 2-3 business days.

RECIPIENT DETAILS

  • It is of importance that you provide us with the correct details for the recipient, such as telephone numbers, addresses etc.
  • Candy B Flowers accept no liability for failed deliveries due to incorrect information given.
  • Please note we respect your privacy and will never release your private information to anyone.

FLOWER SUBSTITUTIONS

  • The products seen in the pictures may vary slightly on execution, due to seasonal availability and design interpretation.
  • Due to stock availability, our florists reserve the right to substitute vases, flowers and wrapping with a similar style item.
  • we reserve the right to make substitutions without notifying the customer, unless the substitution is significant. In the case of a significant substitution, we will attempt to contact you, however we are not obligated to do so.
  • If you would like to discuss any substitutions we have make, please do not hesitate to contact us and we will be more than happy to assist.

CANCELLATION POLICY

  • All cancellations will need to be done before 12:00pm on the same day.
  • Please note that no refunds will be given if your order has been processed or dispatched.
  • If you wish to cancel an order, please do notify us as soon as possible and we will be more then happy to assist.

DISCLAIMER

  • Here at Candy B Flowers we make every effort to present accurate information regarding the products we have displayed on your site. However, it is possible that discrepancies may arise if we receive inaccurate information from suppliers. Should you have any issues on our site that you deem incorrect, please do not hesitate to contact us.

In terms of the Government Gazette Vol:657 Dated 26 March 2020 No 43164 - Information regarding COVID19 can be found at HERE